** CHRISTMAS SALES PERIOD **
To guarantee your order arrives before Christmas, please place your order BEFORE 3pm on Thursday 21st December 2017, and at the checkout please select either:
£5.95 DPD Tracked & Signed Next Working Day
£9.95 UK - DPD Next Working Day Delivery Before 12pm Tracked and Signed
FREE DPD NEXT WORKING DAY DELIVERY ON ORDERS OVER £70
Orders placed using our standard or international services are not guaranteed to arrive before Christmas.
Orders placed after 3pm on 21/12/2017 to 26/12/2017 will be dispatched from 27/12/2017. This includes any DPD orders placed during these dates.
For all enquiries please contact us via email at firstname.lastname@example.org
All UK purchases are shipped using the postal companies DHL and UK Mail (Signed 3-7 working days). European and Worldwide orders are also shipped using DHL Tracked and Signed. Orders sent to the United States will be dispacthed via the United States Postal Services USPS (Tracked and Signed 5-7 Working Days)
Orders placed on weekdays before 3pm (GMT) will aim to be dispatched the same working day. Orders placed on weekdays after 3pm and orders placed on a Saturday or Sunday will be dispatched the next working day.
Please be aware that working days do not include Weekends or Bank Holidays.
Shipment Costs Examples
UK - DHL/UK Mail 3 - 7 Working Days Signed - £3.95
UK - DPD Next Working Day Tracked and Signed - £5.95 (orders placed before 3pm GMT on weekdays)
UK - DPD Next Working Day Delivery Before 12pm Tracked and Signed - £9.95 (orders placed before 3pm GMT on weekdays)
Germany - Norsk Tracked and Signed 5-7 Working Days - £3.49
Europe - Norsk Tracked and Signed 5-7 Working Days - £4.49
United States - USPS 5-7 Working Days Tracked and Signed - £9.99
International - Norsk Tracked and Signed 5-7 Working Days - £8.99
Argentina, Austria, Australia, Bahamas, Brazil, Belgium, Bulgaria, Canada, China, Cyprus, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Hong Kong, Ireland, Italy, Iceland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malta, Mauritius, Monaco, Mexico, Netherlands, New Zealand Norway, Poland, Portugal, Qatar, Romania, South Africa, South Korea, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, USA.
**CHRISTMAS RETURNS POLICY
Orders placed between 1st - 21st December 2017 will qualify for our Chirstmas Returns Policy. For returns on orders placed between these dates, please send your return back to us by 12th January 2018 (first 2 weeks of 2018), or 14 days from the date you recieved the parcel, whichever is the latest date.**
If you change your mind and decide the purchased item is unsuitable, please return within 14 days of receiving your order to the following address:
Amour LDN LTD
PO BOX 10469
Returning Goods By Post
Write your name, address and order number on the returns form. Complete the returns form and enclose it with your items and original dispatch note. Ensure your items are placed within a securely wrapped parcel. Please be aware your parcel is your responsibility until it reaches us, so we highly advise using a registered or recorded postal service. Costs of returning items are to be covered by the customer.
Please be aware that any items purchased at a reduced price from the original RRP on the website are ineligible for a cash refund and can only be exchanged or issued a gift card. This includes the 'Garment of The Day' item and items in the SALE section of the website.
Return your order within 14 days for a full refund/exchange or gift card.
Exchange for a different colour or size of the same style only. We are unable to exchange for additional products.
Tick ‘refund’ or “exchange” for the items you are returning.
Returns will be processed within 48 hours, this may vary during busy periods.
Allow 5-7 working days for refunds to appear in your account.
Return to Amour Returns address. Peel off returns address sticker .
For any further enquiries, please contact a member of our support team using the contact section of the website.